Services

Services

The Science of Secure IT

Managed IT Services

Do you find yourself bogged down by technology demands that consume valuable time, attention and resources? Your business deserves that you should be free to concentrate on your business objectives. 48 Technologies offers smart solutions that will afford you peace of mind and forward momentum.

Our expert team at 48 Tech takes over your daily IT operations. providing end-to-end service, technical expertise and service consistency, leveraging the most advanced IT support capabilities for small and medium sized businesses, all at an affordable, flat monthly rate.

Cyber-Security Services

As the threat landscape evolves with escalating speed, it takes real intelligent cyber-security services to successfully protect your organization. With the right combination of cyber security, artificial intelligence, and machine learning, you can operate your business more successfully in a world where everything is increasingly linked together.

Choosing the right cyber security services partner is critical. You need a partner like 48 Technologies with deep expertise in defending against a growing universe of threats. You need a company like 48 Tech with our broad experience to fill in whatever gaps exist in your current security capabilities and know-how. And you need 48 Tech’s comprehensive Cyber Security guarantee that protects you from Ransomware up to $1,000,000. You need 48 Technologies’ Cyber Security Services.

Cloud Services

48 Technologies’ Cloud Services are always up, always available, and always secure. That’s because 48 Tech exclusively leases its carrier-grade network, built on leading-edge Cisco® technologies and designed with redundant architecture for maximum network speed and security. As a result, 48 Tech can back its cloud services with industry-leading, easy-to-understand service level agreements (SLAs) for 100% up-time, as well as minimize latency and ensure reliability and speed.

Continuous monitoring by the 48 Technologies Technical Operations Center (TOC) helps stop issues before they become problems; cloud-based security provides extra protection. HIPAA compliant and PCI DSS certified, 48 Tech cloud services are scalable and customizable to help your organization achieve increased productivity, quicker time to market, and much more.

Backup / Disaster Recovery

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Hardware as a Service

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vCIO / Consulting

If it doesn’t get planned, it’s not likely to get done. True vCIO services occur at set intervals (quarterly, biannually, etc.). That way, a rhythm gets established, and your company decision makers know when to expect recommendations for IT improvements. Too many MSPs offer vCIO services on an unscheduled, ad hoc basis—meaning that, at best, they’re unpredictable and thus not helpful for actual planning, or, at worst, they happen rarely, if ever.

48 Tech’s vCIOs base their recommendations on data from ongoing assessments of our clients’ systems against standards intended to maximize both productivity and security. Any IT professional can tell you when your server is old and should probably be replaced. Only a true vCIO can make that same recommendation based on the actual impact it would have on your business, and help you prioritize it based on your budget and other key needs you may have.

48 TECH SERVICE PRINCIPLES

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Development
Design
Marketing
Programming

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Performance in any field is guided by a few core principles.

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  1. Responsiveness – Speed or responsiveness is our main determinant for service quality. How fast we answer your support call or fix an outage has a huge impact on your overall satisfaction.
  2. Accuracy – Besides being fast, your service answers should, obviously, be correct. Providing our customers with the wrong answers or technologies really doesn’t help much. We strive to be accurate.
  3. Clarity – Clarity is about how processable our communication is. Sure, you don’t need to know every single detail, but it is nice to understand the overall process so you aren’t left in the dark.
  4. Transparency – Not knowing what is happening or why makes you uneasy. Which is why transparency is just as critical to service as speed and accuracy.
  5. Accessibility – If you have a problem, how easy is it for you to get in touch with us? With multiple ways to engage, such as phone, email and chat, we are always striving to be more accessible to our clients.
  6. Empowerment – we are flexible with our clients, which gives them more empowerment to pick service times and dates, etc.
  7. Friendliness – kind of speaks for itself, right?  No-one likes dealing with a unfriendly support rep.  With 48 Tech you won’t have to.

FEATURED SERVICES

Coding

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Design

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Management

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Marketing

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Our Service Plans

Enterprice PLANS

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Get a Quote

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Learn more about what 48 Technologies can do for your business.